Terms of service

1. Terms of Service

Welcome to Simply Desi! These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing or shopping on our website, you agree to be bound by these Terms. Please read them carefully before placing an order.


1.1 General

Simply Desi is an online retail store operated as a dropshipping business. By using our website and/or purchasing from us, you confirm that you are at least 18 years of age, or that you have the consent of a parent or legal guardian.


1.2 Products and Descriptions

We make every effort to display product images, descriptions, and pricing as accurately as possible. However, we do not warrant that product descriptions or other content on our website are complete, reliable, or error-free.

Product colours and appearances may vary slightly due to display screen differences. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.


1.3 Pricing and Payment

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.

  • Prices are subject to change without notice.

  • We accept major payment methods including UPI, credit/debit cards, and net banking.

  • Payment must be received in full before your order is processed and shipped.

  • In case of a payment failure, please contact us before placing a new order.


1.4 Order Acceptance

Placing an order does not constitute a binding contract. We reserve the right to accept or decline any order at our sole discretion, including but not limited to cases of:

  • Product unavailability or stock issues from our supplier

  • Suspected fraudulent transactions

  • Errors in product listing or pricing

  • Inability to deliver to your location

If your order is cancelled after payment, a full refund will be processed within 7–10 business days.


1.5 Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of Simply Desi or its content suppliers and is protected under applicable intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.


1.6 Limitation of Liability

Simply Desi shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our maximum liability shall not exceed the amount paid by you for the specific product in question.


1.7 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.


1.8 Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.