4. Contact Us

We love hearing from our customers! Whether you have a question about your order, need help with a return, or simply want to share feedback, the Simply Desi team is always here to assist you.

4.1 Customer Support Details

You can reach us through any of the following channels:

  Email-pitarashopindia@gmail.com

  Phone / WhatsApp
+91 7400397690

  Store Name-Simply Desi

4.2 Support Hours

Our customer support team is available:

• Monday to Saturday: 10:00 AM – 7:00 PM IST

• Sunday: Closed (Emails will be responded to the following Monday)

We aim to respond to all queries within 24–48 business hours.

4.3 Order-Related Queries

For faster resolution of order-related queries, please have the following ready when you contact us:

• Your order number (found in your order confirmation email)

• The email address used to place the order

• A description of the issue along with photos/videos if applicable

4.4 Feedback and Suggestions

We value every piece of feedback from our customers. If you have suggestions on how we can improve our products or services, please write to us at pitarashopindia@gmail.com. Your input helps us serve you better.

 

Thank you for shopping with Simply Desi!

We appreciate your trust and look forward to serving you.